3 Principles


At Factory LED Direct there are three principles that we wanted as the foundation of our business

  • 5 Year Warranty
  • USA Based Customer Support
  • 24 hour support



Do you have peace of mind on the quality of the LED’s you install? At factory LED Direct you receive a 5 year warranty on over 200 products including:

  • Wall Packs,
  • Corn Lamps,
  • Recessed Lighting,
  • High Bays

With 3 year warranties available on strip lighting and a 1 year warranty on driver.

USA Based Customer Support


Have you ever had a bad experience with customer service? At Factory LED Direct all of our team is USA based with offices in Denver and Houston.

If you ever need us you can speak to someone based in the USA and ready to help. We deliver LED’s across the whole country so no matter where you are based we can help.

We are also available 24 hours so no matter what time of day you can reach us.